Customer Support

J & M Security Solutions has seen first-hand what happens when security providers ignore their clients, which is why we vow to offer high-quality customer support. Our ticketing system allows you to monitor the status of your support cases so you know that you’re being taken care of. In addition to our ticketing support system,  we live-track your security system so we know if it’s down immediately! 

Support Hours

Live Support: 9 a.m. – 5 p.m.

Online Ticketing System: 24/7/365

Click on the button below to access our ticketing support system!

J & M Security Solutions Support

TeamViewer Remote Support

Once you are instructed to do so by our support staff, please click on the icon below to download and install TeamViewer. This tool will allow us to remotely access your desktop computer for direct assistance!